Thank you for choosing our Web Hosting Company as your web hosting provider. We strive to provide you with the best possible service, and we want you to be completely satisfied with your purchase. Please read our Payment Policy carefully before making any purchase with us.
30 Day Money Back Period
We offer a 30-day money-back guarantee for all Web Hosting, and VPS Hosting Plans. If you are not satisfied with our services, you can request a refund within 30 days of the date of purchase.
Exclusions from Refunds:
- Refunds are limited to one per customer (i.e. if you’ve had an account with us before, canceled and signed up again, you will not be eligible for a refund, or if you have opened a second account with us)
- Refunds exclude the setup fee, which is $0.0 for Managed WordPress Hosting Plans and $14.95 for VPS Hosting Plans
- Refunds do not include the cost of additional services purchased such as LiteSpeed for VPS.
- Refunds are not granted to accounts closed for Terms of Service violations. We reserve the right to deny refunds if we determine that any of our policies have been violated.
To request a refund, a written request must be submitted separately from the cancellation request within 30 days of cancellation. We will process your refund request within 14 days of receiving the refund request.
At NakibVPS, we value your business and appreciate your timely payments. We expect all invoices to be paid on or before their due date.
We do NOT provide extensions on invoices here at NakibVPS.
We provide a 7-day grace period for all delinquent invoices. If payment is not received within this period, the invoice will be considered late and must be paid to reactivate the account.
Invoices delinquent past 21 days are subject to account termination. If your account is terminated due to a delinquent invoice, all data associated with the account including backups will be scrubbed from our servers. There is no recovering the data once the account is terminated.
We appreciate your business and want to ensure that you are satisfied with our services. If you have any questions or concerns, please do not hesitate to contact us at email@example.com